[ events ]

Concert Policies

Payments and Exchanges
All payments are final. Single tickets and series subscriptions cannot be refunded. If you have tickets you cannot use, you may opt to donate them for resale before the event begins. The box office will provide a donation receipt for tax purposes.

Payment Methods
We accept Mastercard, Visa, and American Express. Cash and checks are accepted for mail and in-person sales. Seats cannot be reserved without payment.

Online Ticketing
Web sales are available until four hours before the event begins.

Student Tickets
Students must present a current, valid student ID to purchase student tickets.

Email & Privacy

An e-mail address is required to create your online account. This assists us with processing your order and providing you with event information.

We never release your e-mail address to other organizations. If you would like to unsubscribe or join a new list, you can manage your email preferences online.


Cancellations & Postponements

If we must postpone or cancel a concert to which you have purchased tickets, we will make every effort to contact you. You can help by providing us with an email address and/or phone number when purchasing a ticket.

Inclement weather generally does not affect our performances. Events are postponed or cancelled only when absolutely necessary. Please plan accordingly, as all ticket sales are final.

If a concert is postponed to a new date, you will have the option of using your original tickets or receiving a refund.

If a concert is cancelled, you will receive a refund.

At the Concert

Silence Your Phone
Please silence all cell phones and other devices upon entering the hall. Please do not put your device on vibrate, as the noise from the vibration can often be heard by other members of the audience.

Food and Beverage
Food and drink are not permitted in the Collection.

We regret that we do not have an elevator that goes to the second floor where the performances are held.  All performances are live streamed online.

Late Seating
Patrons who arrive late will be permitted to enter the hall at the discretion of the house manager. Please plan to arrive at least 15 minutes prior to the performance.

Photography and Recording
Unauthorized photography and recording are not permitted. If you are a member of the press and would like to record or photograph an event, please contact us in advance to request permission.